10 posts by Terry Wiley
Running Reports with IT service management solution

Imagine being in the midst of delivering exceptional IT service to your organization when suddenly an advertisement for cut rate vacations to Cuba pops up on your screen. That’d be quite distracting, wouldn’t you agree? That’s exactly what was happening

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Computer with Manage 360 OnCloud

The IT environment has become more complicated as organizations begin hosting vital applications in cloud environments. There has never been a more critical time for businesses to gain a holistic view and complete control of their IT infrastructure. However, for

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Windows Azure Pack

Navantis Manage 360 OnCloud, our unique, one-of-a-kind management tool is layered on top of Windows Azure Pack and provides visibility, manageability and control for workloads on premise, in the Navantis OnCloud Data Center and in Azure. Built to run on

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Windows Server 2003 End of Support

If you’re still running Windows Server 2003 (WS03), I’m sure you are starting to get a sense of impending doom. On July 14, 2015 support for Windows Server 2003 will cease, leaving the 61% of customers, according to Microsoft data, who

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Old technology need an upgrade

Technology has changed drastically over the last 11 years. Remember when we had to use maps to get around? Us either. But back when Window’s Server 2003 (WS 2003) was first released that’s how we did it. Looking back, a

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What is Windows Azure Pack

Cloud computing is big business. The use of highly scaled, automated IT platforms is growing rapidly. According to a study conducted by McKinsey & Company, 80 percent of the large organizations in North America it surveyed are planning or have

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System Center Service manager vs ServiceNow

With more than 100 vendors operating in the market, IT service desk tools have become widely available and highly commoditized. Each year Gartner releases their ITSSM Magic Quadrant to help customers evaluate vendors and support decision making. The research is

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Visibility into service desk

IT teams are under an increasing amount of pressure to improve inefficiencies with a continuously shrinking budget. As a result, business executives are involving themselves in IT operations more than ever. According to IDC predictions, approximately 56% of technology decisions

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Security in the cloud

Thinking of moving your business to the Cloud?  Making the decision to move to the Cloud can cut costs, inspire innovation, and improve productivity and efficiency; all things that can propel a business ahead of its competition. But the bottom

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When I registered for MMS2013, it was noted that as participants, we should be prepared for lots of walking. I normally expect this, but this year MMS2013 is taking place in Mandalay Bay, where the Convention Center and Event Center

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