Five years ago, faced with more complaints and open investigation files than could be reasonably managed, the Real Estate Council of Alberta began the process of change… Through complaints, investigations, outcomes, organizational structure and corporate culture, traditional approaches were reshaped
5 posts by VictoriaEastwood
We may not realize it, but contracts help drive and shape every business. Gartner estimates that between 60% – 80% of all business transactions are governed by contracts or agreements in one form or another. So, whether we are aware
For the IDCEC (Interior Design Continuing Education Council) ensuring courses are current and compliant to IDCEC standards and managing member information was a rigorous and complex process that involved multiple systems and people. Completely paper-based processes meant educators were often
Last week I attended CLEAR’s Regional Seminar in Toronto, where a number of regulators from across North America came together to discuss issues surrounding transparency and openness. During the session an interesting topic sparked a bit of a debate among
It took innovative thinking to successfully negotiate that contract for new equipment; the documents are signed and sealed and the equipment installed. Job well done. But it isn’t over yet. Because although today all the salient facts are at your
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