In one of the largest and most complex CRM challenges we have undertaken to date, Navantis helped this public sector organization consolidate three agencies, streamline hundreds of workflows, enable governance for strict compliance requirements, process over 3,000 license applications and
Dynamics CRM
We get asked this question a LOT. When do I need CRM vs. using Outlook, Sharepoint, Excel, Access or any other Microsoft platform product that provides an ability to track data in some kind of structured way? The answer is
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