Imagine being in the midst of delivering exceptional IT service to your organization when suddenly an advertisement for cut rate vacations to Cuba pops up on your screen. That’d be quite distracting, wouldn’t you agree? That’s exactly what was happening
System Center
The IT environment has become more complicated as organizations begin hosting vital applications in cloud environments. There has never been a more critical time for businesses to gain a holistic view and complete control of their IT infrastructure. However, for
Cloud computing is big business. The use of highly scaled, automated IT platforms is growing rapidly. According to a study conducted by McKinsey & Company, 80 percent of the large organizations in North America it surveyed are planning or have
With more than 100 vendors operating in the market, IT service desk tools have become widely available and highly commoditized. Each year Gartner releases their ITSSM Magic Quadrant to help customers evaluate vendors and support decision making. The research is
IT teams are under an increasing amount of pressure to improve inefficiencies with a continuously shrinking budget. As a result, business executives are involving themselves in IT operations more than ever. According to IDC predictions, approximately 56% of technology decisions
Now that it has been a week since MMS2013, and the dust is starting to settle down, I’ve been going over my notes and the great material I had the opportunity to experience while there. As a consultant, I approach
I have implemented System Center 2012 Configuration Manager for many clients, and while many of them use it just for their desktops or laptops, they do not use it for their servers. For various reasons, they are reluctant to add
When I registered for MMS2013, it was noted that as participants, we should be prepared for lots of walking. I normally expect this, but this year MMS2013 is taking place in Mandalay Bay, where the Convention Center and Event Center
With MMS 2013 just around the corner, one of the most exciting aspects of the event this year is the focus on some of the new CISCO gear (Nexus 1000V and Cisco UCS) and Microsoft Hosting solutions (SPF System Center,
Today, I’m going to give you a brief introduction to PowerShell 3.0, the newest version of the PowerShell family that comes built in with Windows Server 2012. For many years, there has been a controversial topic among the Microsoft and
In an effort to go towards a user-centric environment, Microsoft introduced a new method of deploying applications in ConfigMgr 2012, entitled Applications Management. It provides a way of deploying an application to a user by associating a user with a
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